Use our contact form to send non-emergency questions or comments to our customer service team. All Rights Reserved. We’ll help you resolve your issues quickly and easily, getting you back to more important things, like shopping with your new prepaid card. Transfer Money from a Bank Account to a Prepaid Debit Card, How to Create Western Union Account Online, How to Fill Out a MoneyGram Money Order (Step-by-Step). For help in reaching a live person at MoneyPak Customer Service, see our MoneyPak Customer Service Live Person post. Buy a MoneyPak. Scratch off the box to reveal your MoneyPak number on the back of the MoneyPak package. Checking Your Balance via Cell Phone Visit the mobile browser. Upload a readable image of your receipt. The detailed description can not be less than 10 characters, The detailed description limits 300 characters. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality.). Check your card’s eligibility. Here’s how to reach the MoneyPak customer service team. Common problems addressed by the customer care unit that answers calls to 866-795-7597 include Recover Account, Can't Access Funds, Card Activation, Card Not Working, Card Recharge and other customer service issues. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality.) We hope this post on Green Dot MoneyPak Customer Service was helpful. Open your cell phone's browser and … MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. See if your card is eligible. For a $5.95 flat fee you can deposit $20 - $500 in cash at 70,000+ retailers nationwide. Verify your mobile phone by following the prompts during setup. MoneyPak is available at 70,000 retail locations nationwide, such as pharmacies, grocery stores, and convenience stores. First names are limited to 25 characters. Green Dot phone number list 2 of 2. Then press 4 (for “Transaction you do not recognize”). Select a question topic and get started. Call 1- (866) 795-7969. If we can recover funds, we will try to complete your MoneyPak deposit for you. MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. Jump to. For details on MoneyPak and how to purchase one, create an online account, and add money from MoneyPak to your Prepaid card, see our MoneyPak Review. Locations. Call 1- (866) 795-7969. Dial number which is shown on the back of your MoneyPak. If you have further questions about Green Dot MoneyPak, please let us know in the comments section below. I tried to transfer, but then it said I needed to wait 10 minutes and they knew it was from RiteAid. 877-434-3578 11 mins t. At the prompt, press 4; then you m... 866-795-7597 43 mins Press 4 for Customer Care GetHuman always knows the way to live chat with a company like Green Dot when it's available. Submit a fraud claim to Green Dot immediately. The phone number listed on the back of MoneyPak cards … And we generally can provide talking points and tips to speed up the conversation and get a better result. Log in. Things have changed, my have they changed. Please use your home address. Now they get you to use MoneyPak if you want instant transfers. The issue description limits 100 characters. Filters Any Available Services Reload with Cash Reload Online Accounts Reload with … I went next door to RiteAid and purchased and loaded $50 on a Green Dot MoneyPak. Dial +1 (866) 795-7497 to reach the customer service center. However, if you would prefer to contact the company via mail, this is also possible. To transfer funds to a prepaid debit card, you have to call or visit the MoneyPak or Green Dot websites and enter the 14-digit serial number. Checking the balance by telephone involves phoning the customer service telephone number that is found on the back of the card. I Google moneypak customer service and the 858-381-3549 was giving..call and talk to a gentleman stating CS told him my issue..he ask for all info for security reason also my Moneypak number.. which was given only because i thought i was speaking with an moneypak CS person..was told my issue would be taken care of in 72hr ..after. Download PDF ... to deliver more relevant advertising and to know your choices about not having this information used by certain service … Service fee and limits apply. Once you have successfully added MoneyPak funds to your prepaid account, you will be able to see the balance of the MoneyPak on your prepaid card based on the amount that was added. Then press 5 and then 6. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. One of the biggest complaints of the Green Dot MoneyPak is how hard it is to reach a live person. Check by SMS; The SMS text service can also be used. See instructions above on how to create a MoneyPak account or log in. The "customer rep" tells the victim that he must load $1,000 on his card to … * Required for assistance. Once you load cash to a MoneyPak, the MoneyPak number on the back of the package is the same as cash. MoneyPak customer support can only be accessed by e-mail request via the website’s online portal. It is an automated service so can be used at anytime. The funds on the MoneyPak will be deposited to the card. Deposit cash to any eligible prepaid or bank debit card. The victims, now with the proof, agree to the terms of payment, which involves using a MoneyPak card to transfer the money for the additional channels. We have detailed below a step by step process on how to talk to a human at Green Dot MoneyPak – based on our own testing of the best way to reach a live person. If you lose the MoneyPak or give the MoneyPak number to the wrong person and the MoneyPak is used, Green Dot cannot refund your money. try these numbers. MoneyPak will only work with prepaid or bank debit cards that have been activated and are personalized with the recipient’s name. This includes the following stores: Pick one up for a flat fee of $5.95 and load up to $500. 28View details › 626-765-2000Press 2 for customer suppor...19 mins. A MoneyPak can be used to send $20-$500 in cash for a $5.95 flat fee. While these sites are fake, the consequences for consumers who fall into this trap are all too real. Enter the numbers you can see—leave spaces for numbers that were scratched off. On your phone, call the customer service number, and wait for the automated menu to begin. The process is done on a standard mobile phone. P.O. To verify your identity and to create your Secure Login so you can use MoneyPak, please provide your home address. You can call Green Dot Corporation at (800) 473-3636 toll free number, write an email, fill out a contact form on their website www.greendot.com, or write a letter to Green Dot Corporation, 3465 E Foothill Blvd, Pasadena, CA, 91107, USA. This replacement service allows customers to give the cashier cash for the reload plus the reload fee. If you have a Green Dot, GoBank or Walmart MoneyCard, enter your card number. MoneyPak. Last Revised: 9/26/2017. Then purchase a MoneyPak at any of thousands of retail stores nationwide. 28 likes. It is important to note that you may be placed on hold for a while as hold times have been reported to be a little long. 28 likes. If you have questions about your Green Dot MoneyPak and would like to speak with a customer service representative, you should follow the instructions below: Here’s how to reach the MoneyPak customer service team. Just purchase a MoneyPak at a participating store near you and create a secure login at MoneyPak.com to add money to a card. MoneyPak. Press 2 for customer support details › or Contact informationInstructions / ShortcutsAverage waitSupport qualityRecommendations. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality. https://support.gree...online/ customer service sub...28 mins. Be sure to check out our other articles including our review of Green Dot MoneyPak, how to log in to MoneyPak Account, and how to Transfer Money from a Bank Account to a Prepaid Debit Card. As of March 2015, MoneyPak service is no longer available for purchase, but the company has replaced this product with Green Dot Reload @ the Register. FIND SERVICES AND LOCATIONS Filters. It works like a cash top-up card and can be used to reload prepaid cards, to make same-day payments as well as to add money to PayPal account without using a bank account. Just purchase a MoneyPak at a store near you and visit MoneyPak.com to reload a card. If you weren’t the one who purchased the MoneyPak, have that person send these 2 images to you. We’ll use this information to communicate any important info or updates about your case. You can send $20-$500 for a flat fee of $5.95. The more info you provide, the faster a resolution can come. Next, press 2 for every question the automated voice operator asks after that. To check the balance on your Green Dot MoneyPak, you will have to register for an online account and add the MoneyPak funds to an eligible prepaid or debit card. Please provide the following information as it appears on your receipt: Other details Provide as much detail about the issue as you can. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. Check that the prepaid or bank debit card to be used accepts MoneyPak. © 2020 New Rhino, LLC. To find a MoneyPak location near you, click here. Last Revised: 12/10/2019. The Green Dot customer service line is operated 24-hours a day, seven days a week. The cardholder has to send a text message to the number 43411. First Name can only contain letters, spaces and '-'. boxes not allowed. MoneyPak.com will remember your information, making future visits fast and easy. Green Dot MoneyPak FAQs Please enter your MoneyPak number Cancel Continue Customer Support Whether you’re looking for answers, or just want to let us know how we did, you’ll find many ways to contact us right here. Complete the fields below and include as much information as possible. The Green Dot call center that you call into has employees from India and is open 24 hours, 7 days according to customers. MONEYPAK TERMS AND CONDITIONS. If you weren’t the one who purchased the MoneyPak, have that person send this image to you. MoneyPak is accepted by most Visa, Mastercard and Discover … Scratch off the secure MoneyPak number on the back of the package to get started. Green Dot MoneyPak is a financial service which was designed to offer customers a convenient way to send money. Contact Green Dot Corporation customer service. * Required for assistance. ), Upload an image of the back of your MoneyPak (MoneyPak number must be readable). A MoneyPak comes with a scratch-off 14-digit serial number. Alternatively, you can call MoneyPak's customer support at (866) 795-7597. Everything about Gift Cards and Prepaid Debit Cards. Some even have fake customer service phone numbers as part of the ploy. MoneyPak. If you have any other prepaid or bank card brand, continue with the remainder of the form. MoneyPak cannot be used to pay bills, fund online accounts, or add money to PayPal. However, before we do that, we will give you a brief summary of the Green Dot MoneyPak Card and what you should know before calling customer service. Enter your prepaid or bank debit card number. The more we know, the better we can help. * Required for assistance. Please enter a valid phone number, the area code cannot begin with the number '0' or '1'. Reload a PREPAID CARD with CASH; Reload a PREPAID CARD with a CHECK; Add money to your PAYPAL ® ACCOUNT with PayPal CASH; Add money to ONLINE ACCOUNTS with CASH at a RETAILER Contacting Green Dot Via Mail. Chatting with Green Dot Customer Service. Upload an image of the back of your MoneyPak (MoneyPak number must be readable). You should also contact your local police department to file a police report. Before you call the Green Dot MoneyPak Customer Service team, it is important to know what the top issues people call customer service for and what you should expect if you are calling about one of the following issues: Here’s how to reload the money from the MoneyPak onto your Prepaid Debit Card: The first time you use MoneyPak, you will need to enter your MoneyPak number and create a MoneyPak.com Secure Login. Download PDF TECHNOLOGY PRIVACY STATEMENT. Listen to the options to see if any of them apply to your issue, and select the one that most closely represents your problem or concern. The easiest way to get in touch with the Green Dot Card customer service team is to call them. Important: Readable images of both the receipt and the back of the MoneyPak are required for assistance. For help in creating a MoneyPak online account, click here. Next, enter your MoneyPak information and then press 5 (for “Additional information”). The customer is provided a free preview of all the channels as “proof” that the caller is really from the cable company. Green Dot MoneyPak Customer Service. Must be 18 or older to use this product. Please upload a readable image of your receipt, Please upload .jpg, .jpeg, .png, or .bmp files less than 5M, Please upload a readable image of back of MoneyPak. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. The MoneyPak can be a handy tool if you frequently use prepaid debit cards and is available at many retailers across the country. Map List. Here are the three ways you can reach a live person at MoneyPak: After that, an auto-attendant will ask you to enter your card number or Social Security Number. Please select a specific issue for assistance. Important: A readable image of your receipt is required for assistance. Continue. Sections of this page. In another significant version of the scam, a victim visits a fraudulent website, finds a phone number and talks with a MoneyPak "customer support representative" about a refund after someone stole funds, say $1,000, from his card. 20View details › 866-785-6963Press 1 to register your ca...29 mins. So I fell for it since I needed to transfer money now. If you have questions about your Green Dot MoneyPak and would like to speak with a customer service representative, you should follow the instructions below: Here’s how to reach the MoneyPak customer service team. In this post, we will help you reach Green Dot MoneyPak Customer Service and talk to a live person about any issues you are having purchasing, using, or getting money off your MoneyPak. MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. Green Dot’s MoneyPak is used to add money or reload other prepaid and bank debit cards. Once you enter the requested information, you will be connected to a live customer service person. You will get directed to a live person after a few tries.

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